WhatsApp automation with AI for your customer service

An assistant that answers questions, books appointments, sends reminders and calls your team when needed — 24/7, in your brand’s voice.

Phone with an automated support chat confirming a booking, connected to calendar, clock and confirmation icons

Most WhatsApp conversations follow a pattern: opening hours, prices, address, availability, invoices. Anything that follows a pattern can be automated — without losing the human touch.

Sample conversation with the assistant

// service

What’s included

Ideal for: teams losing hours on repetitive tasks.

  • AI assistant on WhatsApp
  • Automatic booking
  • Reminders and billing
  • Integration between systems
  • Hand-off to a human agent

What can be automated?

Usually the first things to automate:

  • FAQ answers
  • Booking from real-time availability
  • Reminders and confirmations
  • Billing and payment links
  • Triage and hand-off to the right person

AI plus rules

AI understands intent and talks naturally; rules make sure important actions happen correctly. When the AI isn’t sure, a human takes over. We use the official WhatsApp API and integrate with your calendar, CRM and payments.

// how it works

From brief to live, no fluff.

  1. 01

    Brief

    We understand the business, the problem and where you want to go.

  2. 02

    Prototype

    You see and approve the screens before a single line of code.

  3. 03

    Development

    Frequent deliveries and a direct channel to follow everything.

  4. 04

    Launch and support

    We publish, guide your team and stay with you afterwards.

// portfolio

Related projects

See full portfolio →

Cases in this category coming soon.

// questions

Frequently asked questions

Get a quote →

It answers from information you approve and hands off to a human when unsure.

// next step

Ready to get your idea off the ground?

Tell us what you need. Within 24 hours we reply with the next steps.

Start a project

jonathantotini@gmail.com